The Conversation Gap: Why Proactive AI Needs Human Touch to Avoid the 'Robot Rumble'
The Conversation Gap: Why Proactive AI Needs Human Touch to Avoid the 'Robot Rumble'
The Legend of Predictive Chatbots
Proactive AI can suggest the next product you might buy, but it cannot reliably predict it without human-crafted context. The technology shines when it nudges a shopper based on